Effective Date: August 13, 2026
Website Information
Royal Appliance provides this website to give customers general information about our business, appliance repair services, products, and other services we may offer.
We make reasonable efforts to keep the information on this website accurate and current. However, services, pricing, availability, warranties, service areas, and other information may change from time to time.
Information on this website should not be considered a guaranteed quote or agreement for service unless specifically confirmed by Royal Appliance.
Estimates, Pricing, and Services
Prices or service information displayed on the website are provided for general informational purposes and may not reflect every circumstance.
Actual pricing may depend on the appliance, diagnosis, parts required, location, accessibility, installation requirements, and other factors.
Any specific estimate, invoice, work authorization, sales receipt, or other agreement provided directly by Royal Appliance will control if it differs from general information appearing on the website.
Scheduling and Availability
Submitting a request through our website, email, phone, text message, or another communication method does not guarantee a specific appointment time or service availability until confirmed by Royal Appliance.
Text Messaging (SMS) Terms and Conditions
These SMS Terms apply to the Royal Appliance text messaging program. By providing your mobile phone number to Royal Appliance and agreeing to receive text messages, you agree to the terms in this section.
Program Description
Royal Appliance operates a text messaging program that allows us to communicate with customers about appliance service and repair. Messages you may receive include:
- Appointment confirmations, reminders, and scheduling changes
- Technician arrival notifications and dispatch updates
- Repair status updates and parts availability notifications
- Estimates, invoices, and payment or receipt notifications
- Responses to questions and service requests you send us
- Service follow-up and customer support communications
Consent
You can join the Royal Appliance text messaging program in either of two ways:
- Signed consent form. Check and initial the optional SMS consent box on the Royal Appliance SMS / Text Messaging Consent and Opt-In Authorization form, and sign it, when we provide service.
- Text us first, then reply START. Text us at (435) 586-5223. We will reply automatically with a description of our messaging program and these terms, and ask you to reply START. We will not text you further, and our staff cannot reply by text, until you reply START.
By joining in either way, you expressly consent to receive text messages from Royal Appliance at the mobile number you provided, including messages sent using an automatic telephone dialing system.
Consent to receive text messages is not a condition of purchasing any goods or services from Royal Appliance. You may decline text messaging and still receive service by phone or email.
You certify that you are the subscriber to, or the customary user of, the mobile number you provide, and that you are authorized to consent to receive text messages at that number. If your mobile number changes or is reassigned, you agree to notify Royal Appliance promptly at (435) 586-5223 or royalapplianceutah@gmail.com.
Message Frequency
Message frequency varies, up to 10 messages per month, depending on your service activity, the number of appointments scheduled, and your interactions with us.
Message and Data Rates
Message and data rates may apply. Royal Appliance does not charge for text messages, but your mobile carrier’s standard message and data rates may apply to each message sent or received. Please contact your wireless provider for details about your plan.
How to Opt Out
You can cancel the text message service at any time. Reply STOP to any text message you receive from us.
You may also opt out by replying with any of the following keywords: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT.
After you send one of these keywords, Royal Appliance will send you a single message confirming that you have been unsubscribed, and you will no longer receive text messages from us. If you want to rejoin the program, reply START to (435) 586-5223.
You may also opt out by calling us at (435) 586-5223 or emailing royalapplianceutah@gmail.com.
How to Get Help
Reply HELP to any message for help, or reply with the keyword INFO. You may also contact Royal Appliance directly at (435) 586-5223, by email at royalapplianceutah@gmail.com, or by visiting www.royalapplianceutah.com.
Supported Carriers
The Royal Appliance text messaging program is supported by major U.S. wireless carriers, including AT&T, Verizon, T-Mobile, Metro by T-Mobile, Cricket Wireless, Boost Mobile, Google Fi, and others.
Carriers are not liable for delayed or undelivered messages. Neither Royal Appliance nor any wireless carrier guarantees that messages will be delivered, and delivery is subject to effective transmission by your carrier and network availability. T-Mobile is not liable for delayed or undelivered messages.
Device Requirements
You must have a text-capable mobile device to participate in the program. Not all mobile devices or handsets support all messaging features, and Royal Appliance is not responsible for messages that cannot be delivered or displayed on your device.
Privacy
Information you provide in connection with the text messaging program is handled as described in the Royal Appliance Privacy Policy, available at www.royalapplianceutah.com/privacy-policy. Mobile phone numbers and text messaging consent are never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
Changes to the Program
Royal Appliance may modify or discontinue the text messaging program, or any of its features, at any time. Material changes to these SMS Terms will be posted on this page with an updated effective date.
Contact
Royal Appliance
622 W 2675 N, Unit #2
Cedar City, Utah 84721
Phone: (435) 586-5223
Email: royalapplianceutah@gmail.com
Web: www.royalapplianceutah.com
Third-Party Services and Links
Our website may contain links to or use services provided by third parties, such as payment processors, maps, manufacturers, scheduling services, messaging providers, or other websites.
Royal Appliance is not responsible for the content, availability, security, or privacy practices of independently operated third-party websites or services.
Website Use
You may use this website for lawful personal or business purposes related to learning about or contacting Royal Appliance.
You may not intentionally interfere with the operation or security of the website, attempt unauthorized access to the website or related systems, or use the website for fraudulent or unlawful purposes.
You may not submit another person’s mobile phone number for text messaging enrollment without that person’s authorization.
Intellectual Property
Unless otherwise stated, original content on this website, including the Royal Appliance name, branding, text, photographs, graphics, and other materials, may not be copied or commercially used without permission.
Manufacturer names, logos, and trademarks belong to their respective owners.
Website Disclaimer
We make reasonable efforts to maintain a useful and accurate website but cannot guarantee that the website will always be available, error-free, or completely current.
Nothing on this website is intended to eliminate or limit any rights or protections that cannot legally be waived under applicable law.
Limitation of Liability
To the extent permitted by law, Royal Appliance is not responsible for indirect or consequential losses resulting solely from the use of, or inability to use, this website, or from delayed, undelivered, or misdirected text messages.
This limitation relates to use of the website and text messaging program itself and does not replace any separate terms, warranties, or obligations that may apply to products or services purchased from Royal Appliance.
Changes to These Terms
We may update these Terms of Use from time to time. The current version will be posted on this website with the effective date shown above.
Governing Law
These Terms are governed by the laws of the State of Utah.